FAQ
Questions, answered straight
If something is not here, ask us and we will add it.
Compatibility
No. Wood-burning fires only. Never use Magic Flames with propane burners or artificial gas logs. If your fire pit runs on gas, this product is not for you, and we would rather tell you now than process a return later.
Yes, in a wood-burning fireplace with a working flue and normal room ventilation. The usual fireplace rules apply: good draw, damper open, ventilated room.
If it burns wood and you can see the flames, yes. Enclosed stoves work but you will see less of the effect through the glass than you will in an open pit.
The effect
30 to 45 minutes per packet in a typical backyard fire. Most brands in this category advertise a full hour, and most customers report getting closer to half that. We would rather publish the honest range and have you be pleasantly surprised. A hotter fire burns the packet faster; a packet resting on a flat log face lasts longer.
Blue, cyan, green and purple, with blues and purples coming through strongest. Green and red are present but subtler. The orange of the wood fire never disappears entirely, so what you get is colored flame woven through a normal fire rather than a solid wall of color.
One for a standard backyard fire pit. Two or three for a large bonfire, or whenever you want it bolder. You can add another packet at any point to extend the show.
No. In fact, do not. The sachet is made to burn with the fire and meter the powder out gradually. Tearing it open gives you a quick flare, a shorter effect and a mess.
Almost always one of three things: the fire was not hot enough yet, the packet dropped straight into the embers instead of resting on a log, or the pit is gas rather than wood. Get a proper fire going first and place the packet on a burning log face. If it still underperforms, tell us.
Safety
Children love watching it, and an adult should be the one handling the packet and the fire. The packets are sealed and must stay that way. Keep them out of reach, never let anyone open or eat the contents, and treat the fire itself with the same care you always would. Full detail on the fire packet safety page.
No. Do not cook food over colored flames. Mineral residue carries in the smoke and ash and can settle on food. Enjoy the color first, then let the effect burn out before you bring the marshmallows over.
There is no added fragrance, and the packet does not create smoke on its own. What you smell and see is the wood fire. As always, sit upwind and keep the area ventilated.
Keep unused packets well out of reach of pets, and keep animals away from the fire as you normally would. Dispose of cold ash responsibly rather than spreading it on garden beds or near ponds.
Orders
Exactly what it says on the box: 12, 25, 50 or 100 individually sealed packets. One packet is one fire, so the pack size is simply how many colored nights you are buying.
Kept sealed, dry and at room temperature, they keep for a long time. Moisture is the enemy, so do not leave them in a damp shed or an open garage over winter.
Free shipping on the 50 and 100 packs. Rates for smaller packs are calculated at checkout. See shipping and returns for the current delivery estimate and returns window.
For campgrounds, cabin rentals, resorts and retailers, get in touch through the contact page and tell us roughly what volume you are looking at.
Still unsure?
Ask before you buy. We would rather answer a question than take an order that ends in a refund.
Get in touch